Systems Administration
Your external IT department. 24/7 monitoring, proactive support, security hardening, and infrastructure management.
Who Is It For?
- Companies without dedicated IT staff
- Organizations needing 24/7 infrastructure monitoring
- Businesses requiring disaster recovery planning
- Teams wanting to focus on core business instead of IT operations
Key Benefits
- Reduced downtime: Proactive monitoring prevents issues before they impact business
- Enhanced security: Continuous security hardening and patch management
- Predictable costs: Fixed monthly fee, no surprise expenses
- Expert support: Access to senior sysadmins and DevOps engineers
Services Included
- 24/7 infrastructure monitoring and alerting
- Linux and Windows server administration
- Security hardening and compliance (SOC 2, HIPAA, PCI-DSS)
- Backup and disaster recovery
- Patch management and updates
- Performance optimization
- Incident response and resolution
- Capacity planning
Technologies We Manage
- Linux (Ubuntu, CentOS, Red Hat, Amazon Linux)
- Windows Server
- Cloud platforms (AWS, Azure, GCP)
- Web servers (Apache, Nginx)
- Application servers
- Load balancers and CDNs
Service Levels
- Basic: Business hours support (9 AM – 6 PM EST)
- Professional: Extended hours + weekend coverage
- Enterprise: 24/7 support with guaranteed response times
Systems & Infrastructure We Manage
Linux
Windows Server
Nginx
Apache
Prometheus
Grafana
